Shipping & Returns
How can I pay for my order?
We accept payments from all major credit cards (Visa, MasterCard, American Express, Discover) as well as Paypal. We currently do not accept cash or checks for online sales.
How long will my order take to arrive?
U.S. orders should arrive within 6-10 business days and Canadian orders within 7-14 business days, and International orders 1-3 weeks.
All orders are shipped out via USPS Priority Mail and Global Priority. Other methods of shipping may require an additional charge.
How much is postage?
DOMESTIC ORDERS - We offer FREE shipping on USPS Priority Mail shipping. $15 rush order charge.
INTERNATIONAL ORDERS are charged per item: $25 for 1-2 items, $45 for 3-4 items, $60 for 5-6 items and $75 for 7 and up. DHL International shipping. Taxes and duties included.
Will I get a tracking number for my shipment?
Yes! You will receive a confirmation email with a tracking number about 2-5 business days after your order is placed. Make sure you also check your SPAM folder just in case our email gets stuck there.
Can I return or exchange an item I have ordered?
Approved returns are eligible for store credit or exchange only. We do not offer refunds for returns.
EXCHANGES must be made within 15 days of receipt of goods. When an exchange is requested, we will charge your credit card if there is a balance before the exchanged items are shipped out. Exchanged items will be shipped out upon receipt of returned items. Additional shipping may apply.
RETURNS Full-priced, unworn jewelry in its original packaging is eligible for STORE CREDIT ONLY (minus shipping) within 15 days of receipt. Returns that are received AFTER 15 days of receipt are subject to a 20% restocking fee. Shipping and handling on returned merchandise is non-refundable.
SPECIAL ORDERS OR CUSTOM ORDERS are all FINAL. They may not be returned or exchanged.
Please call or email to attain a Return Authorization number and let us know that you would like to make an Exchange or Return. The item MUST be returned to MEGHAN PATRICE RILEY in perfect condition.
Ship prepaid and insured with the package securely wrapped.